Saturday, June 2, 2007

Microsoft Surface: A touch of cool for the Microsoft Brand?

Microsoft and "cool". Those are two words you don't see together very often. Given that this is the largest software company in the world, with products covering the whole spectrum of our computing lives, that's a bit of a sad statement. I'd say that makes Microsoft Surface blogworthy. Finally, Microsoft has come up with a product that makes people "ooh" and "ahh".

Microsoft Surface, for those who don't know, is a tabletop computing platform that lets users interact with a 30-inch, full-color, fully touch-sensitive work area. Now, when I say "tabletop", don't think about a computer that goes ON a table. Think about a table whose flat top surface IS the computer!

How is this different from a traditional touchscreen that we're all used to? The Microsoft Surface can simultaneously track multiple touchpoints. This means you can use two hands, ten fingers, or even more if you have another person sitting there with you, all at the same time! This technology is definitely something new and has a great, futuristic feel to it.

Don't expect to see one of these in real life all that soon, since they're going to take a while to get to market and they'll be pretty pricey (at least at first). Frankly, I think that the commercial success of the Microsoft Surface will really depend on the appearance of truly innovative, elegant software applications that take advantage of it. This marriage of new technology and exciting software is something that is old news for Microsoft's adversary Apple, but Microsoft itself doesn't have the best record in this area.

Commercial success aside, the biggest benefit from Microsoft Surface could be the injection of coolness that it brings to the stodgy giant from Redmond. Microsoft has been losing serious ground in several key areas to Apple and Google. Both of those companies are fully tuned in to the public's idea of cool. At the same time, one of Microsoft's latest and largest attempts, the launch of the Microsoft Live brand, has been widely acknowledged as a failure.

How has Microsoft leveraged the cool factor of Microsoft Surface in its branding? The Microsoft Surface logo is colorful, modern and elegant. The Microsoft Surface website is bright and energetic, although given the excitement of the product, it is not nearly as interactive as it should be. It remains to be seen if Microsoft will be able to leverage the initial excitement about Microsoft Surface to breathe some life back into its brand image, but at least this proves that the brand still has a pulse.

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